Words are an incredibly potent and powerful thing. I don’t just mean in the sense that you can have a poem that seems to be made out of the same word over and over — shi shi or repeating buffalo and meaning an entire sentence from it. Here I refer to the power of words that might seem simple and yet have a powerful effect on those that hear them.
A couple of days ago I was walking to the subway as I normally do every morning and I had just grabbed a copy of the free daily newspaper Metro New York. I started heading down toward the stairs toward the subway — Kew Gardens / Union Turnpike when I saw that there was an MTA employee at the bottom of the stairs with a broom in her hand, staring up at the stairs and waiting for there to be a lull in the crowd so that she could clean the stairs properly.
I could see a look on her face that spoke volumes. She looked rather unhappy to be there — it wasn’t even eight in the morning and she was already busy and looking just a bit tired. I saw that people were rushing to get to the train and not even looking her way. I looked over at her and she looked up at me and she sighed. I said, “Good morning!” while lifting my tone.
The air seemed to change and a smile immediately started forming on her face and spread outward. Within moments the smile had covered her entire face and she looked right at me and said “Good morning!” I could see her teeth and knew that her mood had substantially improved.
Just as our words can have an incredible positive impact, so too they can have a strong negative impact. When you are rushing to get out of the subway car and someone is standing a little in your way, you could say, “Excuse me, sir…” or you could say, “Get OUT OF the WAY, jerk!” Both of these messages can have the same end result — a person moves out of your way. Only one of them is sure to make the person feel a little worse for being there, however. Choose to be positive and not to step on people on your way to your daily commute!
Thanks for the inspirational article, Gordon!
You’re very welcome. I hope it inspires some more people to say “Good morning!” and mean it 🙂