The Morning of the Day Steve Jobs Died, Apple Support Did the Right Thing

Steve Jobs died yesterday at 56, and while I am terribly saddened by his passing, I can’t get over the feeling of euphoria I had earlier in the day with AppleCare support before he died.  Perhaps Steve’s greatest legacy is the people he led and then left behind to help us find our way in his absence.

Continue reading → The Morning of the Day Steve Jobs Died, Apple Support Did the Right Thing

Rotten AppleCare and a Bulging MacBook Pro 17-inch Battery

We all have our unnecessary demons. For the past three days I have relentlessly been dealing the “pros” at AppleCare technical repair over getting a bulging battery replaced on my MacBook Pro 17-inch machine. The reputation of AppleCare is that, for around $300 USD, you are supposed to get the most incredible and kind service. I did not have that experience.

I found the experience rather rotten as I felt AppleCare were giving me the runaround on the bulging battery. It’s as if they hadn’t ever heard of the problem before, but doing a simple search on the problem reveals scads of complaints and images like this one:

Continue reading → Rotten AppleCare and a Bulging MacBook Pro 17-inch Battery

MacBook Pro 15-inch LED Review

While I was dealing with the bulging battery on my Apple MacBook Pro 17-inch laptop last week, a brand-new MacBook Pro 15-inch laptop with the new LED screen was winging its way to me from Shanghai, China.
Those few days arguing with Apple over a battery and tracking my new MacBook online as it wended its way through the world to me was the utter definition of a Love/Hate relationship!

Continue reading → MacBook Pro 15-inch LED Review

Is Steve Jobs Dying?

Is Apple’s Original Boy Genius, Steve Jobs, dying?  He looked purely awful and wan and bony during yesterday’s WWDC conference as he presented the new, and rather bland, iPhone 2.0.

Continue reading → Is Steve Jobs Dying?

My New Old MacBook Pro 17-inch LCD Review

I am a proud owner of one of the first MacBook Pro 17-inch machines that made their debut two years ago — yes, I have a dreaded “A Revision” box — but that machine still sits next to me today and it has served me well through the writing of five books and it has never given me a moment of discontent… except for a bulging battery… but I never lost use of the machine in the battery swap with Apple.

Today, I am the prouder owner of what will likely be the last revision of the current MacBook Pro line before all the new Apple machines begin to look and feel like the MacBook Air. I couldn’t be happier with my new “old style” MacBook Pro.

Continue reading → My New Old MacBook Pro 17-inch LCD Review

The Silky SSD Unibody MacBook Review

I now have a new 2.4GHz SDD unibody MacBook with 4GB of DDR3 RAM in my hot hands and this thing screams it’s so on fire!  Now I sort of understand why Apple doesn’t think it needs a Netbook like the awful Sony Vaio P or the right fine ASUS 1000HE.  The MacBook is the supreme computer, netbook and secret lover any passion could want, and I can’t imagine why anyone would touch a MacBook Air when they can have the new MacBook instead.

Continue reading → The Silky SSD Unibody MacBook Review

MacBook Questions from a Windows Heathen

After 20 years of using only DOS and Windows I am slowly making the switch over to the keen new Apple MacBook and MacBook Pro computers.
With an entry point of $1,000.00 USD for the MacBook there are going to be a lot of new sales to Windows Heathens like me who can’t resist a bite into an Apple running an Intel chip especially when our lives are becoming more and more image and video manipulation. 

Continue reading → MacBook Questions from a Windows Heathen