We all have our unnecessary demons. For the past three days I have relentlessly been dealing the “pros” at AppleCare technical repair over getting a bulging battery replaced on my MacBook Pro 17-inch machine. The reputation of AppleCare is that, for around $300 USD, you are supposed to get the most incredible and kind service. I did not have that experience.
I found the experience rather rotten as I felt AppleCare were giving me the runaround on the bulging battery. It’s as if they hadn’t ever heard of the problem before, but doing a simple search on the problem reveals scads of complaints and images like this one: