We all have our unnecessary demons. For the past three days I have relentlessly been dealing the “pros” at AppleCare technical repair over getting a bulging battery replaced on my MacBook Pro 17-inch machine. The reputation of AppleCare is that, for around $300 USD, you are supposed to get the most incredible and kind service. I did not have that experience.
I found the experience rather rotten as I felt AppleCare were giving me the runaround on the bulging battery. It’s as if they hadn’t ever heard of the problem before, but doing a simple search on the problem reveals scads of complaints and images like this one:
While I was dealing with the bulging battery on my Apple MacBook Pro 17-inch laptop last week, a brand-new MacBook Pro 15-inch laptop with the new LED screen was winging its way to me from Shanghai, China.
Those few days arguing with Apple over a battery and tracking my new MacBook online as it wended its way through the world to me was the utter definition of a Love/Hate relationship!
Is Apple’s Original Boy Genius, Steve Jobs, dying? He looked purely awful and wan and bony during yesterday’s WWDC conference as he presented the new, and rather bland, iPhone 2.0.
I am a proud owner of one of the first MacBook Pro 17-inch machines that made their debut two years ago — yes, I have a dreaded “A Revision” box — but that machine still sits next to me today and it has served me well through the writing of five books and it has never given me a moment of discontent… except for a bulging battery… but I never lost use of the machine in the battery swap with Apple.
Today, I am the prouder owner of what will likely be the last revision of the current MacBook Pro line before all the new Apple machines begin to look and feel like the MacBook Air. I couldn’t be happier with my new “old style” MacBook Pro.
Today it is time to meet the massive king of media storage: The LaCie Big Disk Extreme+ 301201U 2 TB USB 2.0/FireWire400/FireWire800 RAID System! That’s a mouthful to say, a handful to type — and an eyeful of two terabytes of spinning storage glory for all your music and video files.
Yesterday’s rather boring Macworld Expo did have one good glimmer of freedom: iTunes will no longer protect its music with the awful DRM that I hate. Digital Rights Management was a golden goose egg that arrived too late and under-cooked. I was pleased with the announcement that iTunes music would finally belong to those that bought it because that’s the way it was always supposed to be: Only the container changed. When I jumped into the iTunes store to upgrade my 4,000 song strong iTunes-purchased library, I was met with this offer to upgrade: $270.84USD for 1,304 total songs. I clicked that “BUY” button and the download parade began. Almost.