Bring Back Continental Airlines!

I take back every nasty thing I ever said about Continental Airlines:

The insidious reality that Continental limits participation and requires documentation for Bereavement plays into the idea that you’re getting a great deal when you are not. It certainly appears Continental is preying on your loss and your broken heart to line their pockets and to blacken their bottom line.

It disgusts me when companies take advantage of the emotional despair that comes in waves of mourning and longing and yearning and companies like Continental Airlines deserve to have their Bereavement fares mocked online and wholly identified as an inconsolable and inconsiderate scam.

Yes, yes, I give in!  I take back every single bit of it all, now that United Airlines have corrupted my previously unbeloved and loathsome Continental brand — just give us back Continental!

Continue reading → Bring Back Continental Airlines!

American Express Does Fuzzy Math

It was May 9, 2010, and Delta Airlines had made it clear to me that they were not going to do the right thing and get me a new flight home.  I had to trek over to Jet Blue to get a ticket. Unfortunately, we sometimes make the biggest mistakes when we feel as though we are under the gun, so to speak.


Continue reading → American Express Does Fuzzy Math