Free Buses, Dark Screens
On the Thursday before Labor Day, the principals of New York City’s public schools opened a memo from the Education Department. The free T-Mobile internet service built into 350,000 student Chromebooks would end that Sunday, August 31. Classes begin September 10. Four days of warning, ten days of scramble, and then the school year opens on machines that still power up, still glow, and can no longer reach anything. The laptop survives. The world inside it has been repossessed. During the pandemic the city handed out some 725,000 devices and never tracked how many still function; the Chromebook program was the sequel, the do-over, the one arriving with a plan attached. The plan lasted a year.
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