14th Street Apple Store In-Store Personal Pickup Problems

Yesterday, I decided to test the new “In-Store Personal Pickup” option Apple is now offering customers when you order from the online Apple Store.  I had to take the iPad 2 plunge — times two! — and I placed a nine-item order online at 10:30am in the morning and planned to pick up everything from the 14th Street Apple Store in New York City when I finished teaching later that night.

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Totems of Sorrow: The 14th Street Apple Store Street Memorial to Steve Jobs

Early Friday morning, David and I journeyed into Manhattan from our home in Jersey City to get our 24″ Apple Cinema Display repaired under our AppleCare warranty. The car service cost us $80 for a 20 minute ride that felt like we were on a bucking bronco, but made it we did.  We were so early for our 9:15am Genius Bar appointment that we had to wait outside the 14th Street Apple Store for it to open.

We took turns holding the heavy Cinema Display, and since it was the morning after Steve Jobs’ death, we were surprised to see the impromptu memorials to him from Apple fans that were plastered on the store windows and decorating the ground around the entrances.  I pulled out my broken, but still trusty, iPhone 3G — yes, we successfully ordered two Verizon iPhone 4s on Friday before we went to the store — and took a few pictures of the way people memorialized Steve Jobs.

There were lots of flowers and partially eaten apples.  Candles, too.  Some thank you cards were visible and lots of newspapers and handwritten thanks we piled up.  It was really touching.  Lots of people were taking pictures of these totems of sorrow.  The time for feeling sad was done.  Now was the time for others, like me, to record the heartbreak of what happened the night before.

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