Page 2 of 2

American Express Does Fuzzy Math

It was May 9, 2010, and Delta Airlines had made it clear to me that they were not going to do the right thing and get me a new flight home.  I had to trek over to Jet Blue to get a ticket. Unfortunately, we sometimes make the biggest mistakes when we feel as though we are under the gun, so to speak.


Continue reading → American Express Does Fuzzy Math