I recently got a prepaid card from American Express — part of the Serve line, that allows you to send and receive money from friends on Facebook. I got it primarily because it promised in game rewards for a game I particularly like on Facebook. I wanted to see how well it worked and so I put a little money on it and went to Starbucks to get my wife Elizabeth a surprise drink.
The following day, I was surprised to receive a call from American Express Serve Customer Service. They told me that they had been notified that I had left my card at that Starbucks and when I looked in my wallet, it was of course not there. I’m not sure why I thought it might be there. I was extremely grateful that they reached out to me and I also thought it was fantastic that someone at the Starbucks store had called American Express to let them know that the card was there.