Intranet Solution for the Health Insurance Industry

by Jim Roach & Jon Sund

March 5, 1998

Acknowledgements

We want to express a special thanks to Stephen Lankton, MSW, DAHB, for his behavioral science analysis, input regarding the interface design, and his review and comments.

Background

This paper assumes that the reader is acquainted with the following terms:

World Wide Web (WWW), Internet / Intranet
HTML, HTTP, and CGI
Portable Document Format (PDF) from Adobe
Media Independent Publishing

Media independent publishing provides for the delivery of knowledge to the point of need in the media that suites the requester. This can be accomplished through a number of way:

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