by Michael L. Goetting, R.Ph.
As a former Rite Aid employee, I can vouch that Rite Aid is an evil force in my humble opinion. However, the anecdotal tales in the Go Inside article could have happened at poorly run outlet at any chain store. Rude employees are a danger in any business, and the ongoing labor shortage in the Pharmacy sector magnifies this problem. I could even attempt to explain the pricing on the antihistamine product, but the purpose is not to defend Rite Aid. The fact remains that these events did occur in Rite Aid stores.
This story reflects the real problem at Rite Aid.