Recognizing Excellent Customer Service

Late last week, Elizabeth sent me a text message that indicated that somehow, one of the covers of our Maclaren stroller wheels just popped right off while she was pushing it and now it was difficult to push it properly. I told her that it was a good thing it was under warranty and that she was not too far from the store where we had purchased it. She reminded me that we needed a receipt for proof of purchase and that receipt was at home. I wondered to myself if it would be worth scanning all receipts and uploading them to Google Documents as PDFs so that one would always have a copy of ones receipts at all times. (I still haven’t implemented that idea though I hope to do so soon, even though I fear a digital copy may not be accepted — naturally just mentioning that I hope to implement it in the future means it may be years before I actually do it!)

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