I have a terrible habit of dropping brand-new Apple products right after I get them — and yesterday morning was no exception.  While I was at the Post Office in Queens, my less-than-two-week-old iPhone 5S slipped — “sleeked?” — from my hand and smashed on the floor breaking the screen.

Have you noticed the Post Office gives you really slick and teflon-like coated printed receipts that are, like, three feet long when you just buy one stamp? When I tried to put the receipt in the same hand as my iPhone, the receipt won, and my 5S got a whole new tutorial on the real meaning of “AirDrop.”

I was sickened.  I dropped my iPhone 4S quite a few times in the past and the screen never spidered.  Maybe the Post Office concrete floor was just too much for my new 5S beauty to handle.

I was immediately reminded of my previous, Best Apple Support Story Ever Told  experience — when my brand-new iPad was knocked out of my hands — and knew I’d have to, once again, invoke my AppleCare+ status, cross my fingers, and hope for the best.

Quick end:  Apple Gave me a new phone, as you can see in the iMessage confirmation below with my husband that he captured for this story.

Longer story:  Keep reading!

Continue reading → The Second-Greatest Apple Store Genius Bar Story Ever Told