Turning White at Thomas Pink

Gordon Davidescu wrote this article.

Normally, when I am enveloped in a retail experience, I can hardly say
that I am overwhelmed by the service
. I am not all too fearful that
things might go badly, but I do not expect to be overwhelmed either. As
long as the people in sales are moderately awake when I arrive, and
occasionally try to answer questions with more than a grunt, I am
pleased.

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