Blogger Bugger: Another Blog is Already Hosted at this Address

Yesterday, we moved this CelebritySemiotic.com domain from Microsoft Live Spaces to Blogger and we already have a critical error with Blogger that we cannot solve on our own.  Right now, www.celebritysemiotic.com works while the “naked domain” version celebritysemiotic.com does not:

Continue reading → Blogger Bugger: Another Blog is Already Hosted at this Address

How to Provide Online Tech Support

I have been living online full time since 1992 orTech Support Online! so and on and off many years before that using the old interactive text menu version of CompuServe.

I have provided online end user support for Toshiba and ClubIE and ClubWin.

I have done a lot of Tech Tutoring.

I provide volunteer support for my students, family, friends, and strangers and here are the truths I have learned when it comes to providing Technical Support in an Online setting.

These truths were learned in many places over many years.

Continue reading → How to Provide Online Tech Support