The Second-Greatest Apple Store Genius Bar Story Ever Told

I have a terrible habit of dropping brand-new Apple products right after I get them — and yesterday morning was no exception.  While I was at the Post Office in Queens, my less-than-two-week-old iPhone 5S slipped — “sleeked?” — from my hand and smashed on the floor breaking the screen.

Have you noticed the Post Office gives you really slick and teflon-like coated printed receipts that are, like, three feet long when you just buy one stamp? When I tried to put the receipt in the same hand as my iPhone, the receipt won, and my 5S got a whole new tutorial on the real meaning of “AirDrop.”

I was sickened.  I dropped my iPhone 4S quite a few times in the past and the screen never spidered.  Maybe the Post Office concrete floor was just too much for my new 5S beauty to handle.

I was immediately reminded of my previous, Best Apple Support Story Ever Told  experience — when my brand-new iPad was knocked out of my hands — and knew I’d have to, once again, invoke my AppleCare+ status, cross my fingers, and hope for the best.

Quick end:  Apple Gave me a new phone, as you can see in the iMessage confirmation below with my husband that he captured for this story.

Longer story:  Keep reading!

Continue reading → The Second-Greatest Apple Store Genius Bar Story Ever Told

Keeping a Secondary Number with Google Voice

A few moments ago on the Google Voice blog, an announcement was made that carries great news for power users of that excellent communication portal:

Until now, if you changed your Google Voice number, ported your number to Google Voice, or opted in for the Sprint Option 1 integration (where your Sprint number becomes your Google Voice number), your previous Google Voice number remained on your account for 90 days before it was returned to Google.

Since many Google Voice users grow attached and become closely associated with their Google Voice numbers, we’re making it possible for users in any of the scenarios above to permanently keep the previous Google Voice number on their account.

This means that calls made and text messages sent to your previous number will still reach you, however, your new primary Google Voice number will display on caller ID when you make calls or send text messages.

I immediately logged into my Google Voice account and went into the Settings area to make my secondary number permanent.

I bought that secondary phone number from and I hated flushing away the money I spent on that number when August 5, 2011 came trundling around.

Now, for only $20.00 USD, I have a way to keep that number, too!  I clicked on the “Make Permanent” link:

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Google Voice Goes Live

After a year of yearning, Grand Central is now Google Voice!  The service is quick and efficient and it’s great to finally meet the new interface.

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Places I’ve Slept… Or Not

by Diane Buccheri

Oh so many places! Being an avid adventurer, ready and open for new experiences, my willingness has led me to some unusual places in which to rest my body and mind at night. These out of the norm places enveloped me with an escape from my usual habitat. Being one who lies awake in the deep of the night, right before it becomes morning, worrying, thinking, imagining, about little things and about big universal ponderings, my familiarly comfortable bed at home does not necessarily comfort me. Rather, it allows my usual night-time mind and soul workings to keep me awake. New, unusual places bring me away from my habitual mind and soul workings into another realm. They can allow me to actually relax and let go of all the workings and I sleep. Sleep, sleep, sleep, so very peacefully. Not all of these unusual places of night-time resting, though, afforded me rest. Some were just too utterly frightening or uncomfortable.

Continue reading → Places I’ve Slept… Or Not