Playing and Losing the UPS Waiting Game
There’s nothing better than talking to a robot on the phone at 11:00pm when you’ve been waiting over 15 hours for a delivery of a vital computer part to arrive from UPS into the root of your urban core.
My advice in defeating the UPS robot call center is to just keep saying, — Agent! — over and over and over again at every prompt until the robot voice lady gives up and chillingly feeds you into the queue to speak to a real live person with the personality of a robot.
In my neighborhood in the Jersey City Heights my regular UPS guy is great.
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