We have all worked with Mean People. There are two types of Mean — Situationally Mean and Innately Mean. The Situationally Mean are mean by choice; you ask them to be kinder and they change their behavior and become a regular human being. On the other hand, the Innately Mean are incapable of being kinder even if you ask them to change their behavior. I am more forgiving of the Innately Mean because they cannot help they were born that way; while the Situationally Mean are able to be kind but actively choose to be Mean. Making Mean the purpose of your day is unforgivable.
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