I need help getting my Hand Jive .MP4 (.MOV) video files to play on my new Media Temple virtual server:
The video at the bottom of that page has played fine on other servers without me needing to do anything. When I asked Media Temple for help today, their response was this:

You will want to install darwin which is available at http://developer.apple.com/darwin/projects/streaming/
Please let us know if there’s anything else we can help you with.

That seems like overkill. I don’t need to really stream Quicktime, I just need my server to realize a .MOV file is the same as an .MP4 file so your browser’s Quicktime Plugin will recognize the file type but I cannot figure out how to tell my server to set those MIME types.

Do you have a solution?
If not, do you know someone who might know how to fix this?
I am running Plesk 7.5.3 if that makes a difference.


  1. I know! I think I found the high-water mark for current readers: Watching MPEG4 movies works fine, figuring out how to get them to play is not. 😉

  2. Just make sure you design good banners and read my previous posts here about how to find greatest success on BE. Do a search on “Blog Explosion” here and that will bring up a ton of advice.

  3. Media Temple will not help me and they refuse install the server software — even though they provide it for free on their shared servers — even if I pay them to do it and they recommended I go to the “chamber of commerce” to find someone to install the software.

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